FAQs

A: The easiest way to manage your bill or update any information is to log in to the member portal at lifesport.aptussoft.com/member. You can update your billing information, view your membership, make court reservations and receive messages from the club.

A: Many of our club memberships offer multiple club access. Contact member services to review your membership benefits.

A: You can become a member by stopping by one of our locations to meet with a team member to learn more about our memberships and services. They can answer any of the questions you may have and help guide you to recommend the best membership fit based on your goals and needs.

A: Tennis/Pickleball memberships are available for all ages. Children ages 14-16 can become fitness members with a parent’s consent (Libertyville and Lincolnshire locations)

A: We hate to see you go! You can call us, and a team member will assist in canceling or you can request a cancellation through our webpage under “Contact Us”, and you will be sent a cancellation email to fill out and return.

A: Yes- memberships will continue to renew until the member gives a written notice 30 days prior to the day they wish to cancel.

A: Yes, Members may bring guests. Our normal guest passes are $12 for the day.

A: Yes- we are a proud participant of the Silver Sneakers program at our Libertyville and Lincolnshire facilities only. This program provides insurance reimbursement for fitness club expenses. Contact your insurance provider today to see if you are eligible for this program!

A: Members may reserve courts up to 7 days in advance. Nonmembers may reserve pickleball courts 1 day in advance. * Nonmembers will be subject to a guest fee in addition to the court fee.

A: Yes- memberships will continue to renew until the member gives a written notice 30 days prior to the day they wish to cancel.